The unique shipping challenges facing the online gift industry
For some shoppers the hustle and bustle of the high street is now more welcome, given the restrictions of the past few years. However, the
Delivery
How shipping automation can help online retailers reduce costs
Most online retailers will agree that the first quarter of 2022 has been challenging. The chances are that over the past few months you’ve been
How to manage negative customer delivery experience
Bad deliveries can happen to even the best retailers. There are countless reasons why a a delivery might not go according to plan. Whatever the
Back to basics: What is a delivery management platform?
Here at Scurri we take delivery management seriously, but we like to keep things simple. And let’s be honest – eCommerce as a whole tends
3 delivery challenges that prevent online retailers from scaling
It’s a situation that many small and medium retailers find themselves in. They want to scale their business but certain delivery challenges prevent them from
Putting Customers in the Driving Seat – The Lowdown on Flexible Delivery
As Covid 19 restrictions are showing signs of coming to an end (hopefully for good, this time!), consumer behaviour is changing. Even though experts say
5 Golden Rules When Asking Your Customers For Feedback
The benefits of regularly asking your customers for feedback are countless. Not only does it demonstrate that you care about your customers’ opinions, but it
Why having a delivery partner network has never been more important
The eCommerce industry has experienced exponential growth over the past two years. In the UK alone, online shopping increased five-fold in 2020, and consumers have
Shipping Material Swaps to Help Retailers Become More Sustainable
We all know how frustrating it is to receive a package that can only be compared to that of a Russian doll – a small
3 Ways to Create a Personalised Delivery Experience for Your Customers
Personalisation in eCommerce is hardly a new concept – it’s been the talk of the town for what feels like forever. What started with offering