Trusted by leading eCommerce retailers
CUSTOMER STORIES
Customer Success Stories
Real stories from eCommerce retailers using Scurri to optimise delivery management, increase operational efficiency and exceed customer expectations.
Customers in the spotlight
The stories behind the results
"Bulk Achieves Volume Growth and £1M+ savings with Scurri"
“During our Black Friday stress tests, we flood the system with volume to simulate real-world pressure. Scurri has never faltered – in fact, they often help us identify carrier-side issues before they escalate.”
£1M+
Savings due to carrier diversification
24hr
Reduction in delivery lead time within the EU
66%
Increase in orders processed through Scurri
WATCH THEIR STORY
Hear it straight from our customers
‘Scurri are at the forefront of making sure our customer experience is as good as it possibly can be.’
2 min - Gousto
The objective for Biscuiteers to get Scurri on board was to ensure that the brand had a solution that wasn’t just interoperable, but that would also scale as the business grew.
1 min - Biscuiteers
More customer stories
The Perfume Shop reduces support queries by 24%
“Scurri have an ethos of simply getting things done, so onboarding with Scurri was easy!”
24%
Reduction in headcount needed during Peak
LeMieux Unlocks Unexpected Revenue Through Branded Delivery
“With Scurri, delivery has become a measurable driver of growth, from first click to final mile.”
3%
Post-purchase email conversion rate over peak
Biscuiteers move from 5 to 7-day delivery with Scurri to guarantee their delivery promise
“Scurri stepped in with no service disruption.”
365
Days a year
TP Toys reduce support tickets by 86% and saves on carrier costs
“We always prioritise great service for our customers, but Scurri takes it to the next level.”
86%
Reduction in support tickets
Natural Baby Shower reduce label costs by 50%
“The people I’ve dealt with at Scurri have been phenomenal”
50%
Reduction on label production
By delivering branded, proactive tracking updates, Dobell turned order delivery notifications into a high-converting touchpoint.
“Thanks to commercial savings, Scurri Track Plus has been worth every penny”
57%
Post-purchase CTR
DITA Eyewear achieve faster delivery and higher delivery success
“With Scurri Connect, everything is quick and smooth now.”
Flexibility
And improved delivery performance
Ecirette support 400% volume growth with a 95% reduction in processing time
“With Scurri Connect, we’ve achieved a 95% reduction in order processing time.”
95%
Reduction in order processing time
RATED ON G2
Loved by the teams who ship every day
Real reviews from retailers running their delivery operation on Scurri.
4.7
on G2
“A great software, helping us to drive E-Com growth.
Excellent communication from the Scurri team. It is great to be working with a business who are equally as ambitious as ourselves, looking to continuously improve the product.”
RC
Head of Operations
“Delivering customer expectations to their door
Simple infrastructure that allows us to create and track all our shipments daily. Easy reporting allows us to manage our rates and give our customers the best deal possible.”
JD
Logistics Manager
“A more streamlined solution for better shipping management
The ability to set shipping rules, per supplier, by carrier is incredibly smart. It makes order processing a better experience and gets it right first time. It’s always good to see new tech being implemented that supports the business to deliver an enhanced service as well as improve customer experience. It’s crucial for businesses to manage order effectively and to ship fast.”
JH
Project Manager
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