Absolutely essential software for the most ambitious online retailers.
Find out how some of the UK’s fastest growing online companies have scaled their eCommerce ordering, shipping and delivery with Scurri
Delivering a 9.5 Trustpilot Score
Vision Direct is Europe’s largest online contact lens retailer who focus relentlessly on trust as a key metric. To implement a challenging international eCommerce delivery strategy, Vision Direct decided to replace their DIY carrier integrations with the powerful Scurri API.
Scurri provides Vision Direct with the agility and flexibility to add, change and adjust delivery services in all markets. Vision Direct’s relentless focus on building customer trust and a Scurri solution that allows them to customise delivery at local level across markets in response to customer feedback has resulted in an 9.5 Trustpilot score. Scurri has helped Vision Direct become Europe’s largest and most trusted online contact lens retailer.
A dedicated fulfilment centre, reliable delivery and returns system are key to ensuring infrastructure works effectively.
Brendan O’Brien, COO
Increased Productivity Tenfold
Like many small business starting off our system was no different. We’d manually print the address and sellotape it to the top of our parcels. In addition, we’d log into a Royal Mail portal and manually apply tracking codes for each customer
Active in Style saw immediate productivity benefits on switching from a manual process to the Scurri web based application. Automatic order importing eliminated time consuming manual label creation resulting in an instant return on investment. The simple intuitive workflow across all carriers, reduced training, stopped confusion and practically eliminated costly shipping errors.
Implementing our scan and print functionality enabled packing slips to be scanned, triggering automatic shipping label printing, ultimately saving significant time at the pack bench. Tracking details were integrated automatically keeping the customer informed and reducing customer service calls. Auto-manifesting was enabled automating the end of day process eliminating more manual processing and ensuring carrier cut off times were never missed. Find out how you could gain tenfold productivity increases like Active in Style by reading more.
250% Growth in Daily Output
Gymshark was announced by the Sunday Times as the fastest growing UK business in 2016. The Gymshark operations team had experience of another product, but when starting Gymshark they knew that company would not be able to support the needs of a business growing at such a dramatic pace. After looking at the options available, Gymshark realised that there was only one solution that could support their ambitions and selected Scurri.
The Sports and Fitness clothing brand was able to build a flexible and scalable delivery capability on the Scurri platform. Most importantly they knew they had the support they could depend on. Find out how Scurri supported Gymshark in their journey to become the fastest growing company in the UK.
85% Faster Shipment Creation Time
Since on boarding Scurri, our logistics department has seen huge benefits in operational capabilities as well as efficiency. Our time spent booking labels has significantly reduced from 90 minutes per day to less than 15 minutes per week
Bobby Amirahmadi, Head of Logistics, Gousto
Gousto became the fastest growing online retailer in the UK in 2017, behind the scenes they use Scurri to power their delivery capabilities. The recipe box company required a system and support team that could support them with the demands and complexities of delivery whilst being able to cope with the high volume of orders driven by of one of the UK’s fastest scaling online brands
The team at Gousto shared the Scurri obsession of facilitating the simplest, seamless, most effective and radically up to date delivery experiences for customers. With access to Scurri’s world class API and our delivery software experts the Gousto team knew they could keep ahead of the latest delivery innovation. Gousto’s ability to deliver on their disruptive vision became a little easier when they found a partner that they could trust. Learn more about how Gousto achieved 85% faster shipment creation times with Scurri.
Delivering Support That Counts
P and C Retail Ltd wanted a carrier management solution but from experience they knew they also needed responsive support and backup.
They chose Scurri because they felt they could address the delivery and logistical challenges of their business, provide a seamless integration with their eCommerce platform and most importantly provide the benefit of an award winning support team at the end of the phone to provide expert help when needed. Learn how P and C Retail moved to a delivery management company that cared about their success.
I could not believe how simple it was to operate. It is very user-friendly and best of all ‘IT DOES NOT BREAK’… the support is fantastic…
Paul Clapham, P and C Retail