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It’s an awful feeling, not being in control, especially in delivery management. Lack of control prevents you from standing over your delivery promise, and seriously
If the last few years have taught anything, it’s that making predictions about the future can be hazardous. When it comes to making eCommerce predictions
There’s absolutely no doubt that eCommerce delivery experience at checkout is a huge influence on purchasing decisions. Just how significant depends on what you read,
The UK eCommerce market is going through a turbulent time at present, with inflation and the cost of living crisis hitting consumer spending. The contraction
What shoppers expect of last mile logistics is evolving so fast that a new term, ‘pre-parcel anxiety,’ has entered the lexicon. This state of nervous
With the UK market set to be worth over £200 billion by 2023, eCommerce demand is putting pressure on logistics and transportation services. Anyone who
Of all the stages of the fulfilment chain, last mile delivery is where retailers still experience the greatest number of challenges. In terms of the
With UK inflation at record levels of 10.1%, shoppers will spend 6.8% less on gifts over Christmas this year. That’s according to the latest Shopping
As your online business takes flight, delivery doesn’t have to be a barrier, instead it can be a gateway to a world of new opportunity.
One of the single biggest disruptors of online customer experience is not being able to stand over your delivery promise. Even worse, not being able
Take control of your
delivery management
The Milestone Hotel & Residences, London
9 February, 2023
12.30PM – 2.30PM
Join us for a lunch and learn panel discussion on controlling delivery-related costs while building loyalty within the post-purchase delivery experience.