Delivery pain points and how we solve them

We understand that the delivery process presents a number of challenges for online retailers to solve. Discover how our delivery management software helps solve them.

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Integration

Integrating with new carriers

Carrier integration is a challenging and costly process, especially if you’re planning to expand internationally. Scurri offers fast and flexible connection to a network of local and global carriers, all through a single, stable integration.

Connectivity

Maintaining carrier connectivity

Carriers update their specifications, APIs, and services frequently, so staying up to date is a lot of work and expense. Scurri offers the ability to plug into an existing API, maintaining all carrier integrations quickly and effortlessly.

Rates

Reducing carrier costs

To get the best rate, you need to be able to add new carriers, and switch between them, as quickly as possible. With Scurri you can manage carrier rates by optimising carrier selection to get the best deal.

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Our specialists understand your delivery challenges and the impact they have on your business. We will assess how you currently manage delivery, diagnose the problems, and offer tailor free, no-obligation advice to your specific needs.

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View our case studies

Our case studies offer a detailed view of how we’ve solved specific delivery pain points for retail businesses just like yours. Find out how our customers use Scurri to streamline the shipping and delivery process.

VIEW OUR CASE STUDIES

Single portal

Managing shipping labels

Shipping label errors are costly to a business. In fact, when shipping label addresses are inaccurate or incomplete, 41% of deliveries are delayed, and 39% fail entirely. Instead of managing carrier labels in separate portals, our platform automatically applies labels for each order, with shipping rules to avoid errors. Scurri offers a single portal to use and apply labels for every carrier.

Connected systems

Ensuring last mile support works

Scurri ensures last mile support works with connected front-end systems. The enables  us to provide advanced speed, cost, and reliability metrics which help identify areas for improvement.

Scurri connects carrier and customer systems to ensure they work together seamlessly.

Optimisation

Offering faster delivery options

Offering customers faster delivery means expanding your delivery proposition to give them more choice at checkout. With Scurri you can move to next day delivery by optimising carrier selection.

Support

Dealing with customer support queries

Did you know that 90% of shoppers feel that being updated on the status of a delivery is non-negotiable? With up to date shipping information readily available, you know exactly when and where parcels will be delivered. Scurri helps you reduce WISMO queries by tracking orders through the full order journey.

Stable & adaptable

A platform that delivers when you need it to.

Scurri A platform that delivers when you need it to

99.999%

Platform uptime

93%

CSAT Score

99%

Industry leading SLA compliance

Speak to a delivery management specialist

Our specialists understand your delivery challenges and the impact they have on your business. We will assess how you currently manage delivery, diagnose the problems, and tailor free, no-obligation advice to your specific needs.

BOOK A CONSULTATION

How Scurri works with UK retailers

Our in-depth case studies take a closer look at how we’re solving delivery pain points for retailers.

View our case studies

Take a closer look at how we solve delivery pain points.

“We discovered how straightforward international logistics expansion could be. Our relationship with Scurri was life changing for our business and remains a key component for our customer satisfaction.”

Robert Kulawik

COO

VIEW OUR CASE STUDIES

More Stories

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More Stories

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Everything 5 Pounds | Scurri Customer Story
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Customer Story: Gousto – 85% faster shipment prep times.
Gousto is one of the UK’s largest and most loved recipe box companies, with mission is to become “the UK’s most-loved way to eat dinner”. The company delivers fresh, precise ...
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Big Jigs Toys | Scurri Customer Story
Streamlined & Cost-Effective Delivery Big Jigs are a leading global toy brand, distributing toys to 93 countries worldwide. Their mission to create top quality, safe, affordable toys that are made ...
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Vision Direct | Scurri Customer Story |
Vision Direct is a UK-based pure-play online retailer which sells contact lenses and glasses worldwide. Their customer-centric approach saw the business grow from an idea to having revenue of £80M ...
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2023 eCommerce Delivery Trends Report

Download our report to gain key insights into delivery trends for UK eCommerce retailers