Case Study

Natural Baby Shower

“The most tangible benefits of using Scurri Connect is the cost saving of the label production for the service that you’re using. It makes sure we don’t overspend on our shipping costs per package.”

Clifton Vaughan

CEO – Natural Baby Shower

Nurturing success the natural way

“The most tangible benefits of using Scurri Connect is the cost saving of the label production for the service that you’re using. It makes sure we don’t overspend on our shipping costs per package.”

 

Clifton Vaughan

CEO – Natural Baby Shower

50%

Saving on label production

Accurate and speedy production saves 50% of the label costs for the carrier service used

10%

Saving on all shipping costs

With parcels going out on the right carrier service, and by not unnecessarily paying more, it saves around 10% of the overall shipping cost

80p

Saves up to 80p per package

By setting rules to automatically select
the best carrier service, the business
saves up to 80p per package

“Scurri Connect has also allowed us to know what is the best method to send parcels, and to get the best rate.”

Clifton Vaughan, CEO

 

Natural Baby Shower

Delivering Control 

Scurri have helped Natural Baby Shower take control of their:

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Growth

Pring labels at scale with more accuracy

Costs

Optimal carrier selection at the cheapest rate

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Operations

Speedy label generation at the right postal rate

Natural Baby Shower

Introducing Natural Baby Shower

Natural Baby Shower was founded in 2006 by Surrey-based couple Victoria Hampson and Clifton Vaughan. The company disrupted the traditional baby industry by starting one of the first eCommerce websites of its kind, selling handpicked baby and parenting products to the UK market.

 

The business employs 75 people, and ships around 300,000 parcels a year from its 50,000 square feet Bracknell distribution centre. The company stocks over 125 brands with collections that include pushchairs, strollers, clothing & footwear, in the home, bed & sleep, baby carriers, changing bags, baby care, and parenting.

The challenge: delivery speed

To optimise the customer delivery experience for its customers, Natural Baby Shower was seeking to improve the speed and efficiency of its delivery process.

 

A key objective was to improve the precision of label generation to Clifton Vaughan, CEO – Natural Baby Shower ensure that each order could be processed quickly.

 

The business chose Scurri Connect to reduce overspend on carrier services by making sure each parcel was charged at the least expensive postal rate.

Natural Baby Shower Toy
Natural Baby Shower Toy

The challenge: delivery speed

To optimise the customer delivery experience for its customers, Natural Baby Shower was seeking to improve the speed and efficiency of its delivery process.

 

A key objective was to improve the precision of label generation to Clifton Vaughan, CEO – Natural Baby Shower ensure that each order could be processed quickly.

 

The business chose Scurri Connect to reduce overspend on carrier services by making sure each parcel was charged at the least expensive postal rate.

Rules Engine

The solution: Scurri Connect

Our delivery management platform Scurri Connect removed manual effort and errors, and increased processing speed by automatically generating accurate labels. 

 

 

It also allows the business to integrate new carrier services easily and offer more delivery options to its customers. Using the Scurri Connect platform, Natural Baby Shower can set rules, based on the dimensions of each parcel, to choose the optimal carrier service.

“What the people at Scurri do is listen.

The people I’ve dealt with have been phenomenal, they ask about the problems, anything that might be holding us up, and there’s always that commitment to making it as seamless as possible.”

Clifton Vaughan, CEO  

Natural Baby Shower

Key results and savings

50%

Saving on label production

Accurate and speedy production saves 50% of the label costs for the carrier service used

10%

Saving on all shipping costs

With parcels going out on the right carrier service, and by not unnecessarily paying more, it saves around 10% of the overall shipping cost

80p

Saves up to 80p per package

By setting rules to automatically select
the best carrier service, the business
saves up to 80p per package

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Next-Generation Delivery Management

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Connecting all aspects of the order, shipping, and delivery process through one central platform.

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