Industry Insights

Retailers are consistently advised to embrace digital transformation, but what does that really mean? The majority of physical retailers already have some sort of online

The retail industry is becoming increasingly digital, a change accelerated by Covid-19 measures that are forcing retailers to turn to the internet for business. As

Each week we gather the top three eCommerce news items of the week. Here’s what stood out for us this week! 1. Covid-19: Online continues

As the world becomes increasingly digital, brick and mortar retail stores become less appealing to the average consumer. Retail brands must adapt to tech-savvy customers

Each week we gather the top three eCommerce news items of the week. Here’s what stood out for us this week! 1. Covid-19: Shift to

No one can predict the future but we can plan for this year’s Black Friday based on what we do know about the current trajectory

Each week we gather the top three eCommerce news items of the week. Here’s what stood out for us this week! 1. Etsy sees share

Social Media has become a huge part of our daily lives and usage has grown during Covid-19 as people are spending more time indoors. Some

Each week we gather the top three eCommerce news items of the week. Here’s what stood out for us this week! 1. Amazon hit with

https://youtu.be/-5dyEBj7H8o?si=8D4vqqbXT0JrTyIC The post-purchase phase of the customer experience is a crucial point in the consumer decision journey; an important point of influence for future buying