Scurri Unpacked:

Delivering your eCommerce Insights

Explore quarterly shipment volume trends processed through our Scurri platform

Scurri Unpacked:

Delivering your eCommerce Insights

Explore quarterly shipment volume trends processed through our Scurri platform

We’ve got our finger on the pulse of delivery data.

Welcome to Scurri Unpacked – your go to source for quarterly eCommerce shipping trends. Discover what’s really going on in deliveries: where parcels go, how fast they arrive, and what customers want. All in one place and based on anonymised data from 180 million shipments annually.

“Scurri’s mission is to connect the world of eCommerce. With Scurri Unpacked, we’re opening access to our delivery data and sharing valuable insights that empower not just our customers, but the entire industry to inform strategy, improve performance, and navigate ongoing change.”

Rory O’Connor
CEO at Scurri

“Scurri’s mission is to connect the world of eCommerce. With Scurri Unpacked, we’re opening access to our delivery data and sharing valuable insights that empower not just our customers, but the entire industry to inform strategy, improve performance, and navigate ongoing change.”

Rory O’Connor
CEO at Scurri

Unpacking Q4 2025

In this edition, we’re diving into Q4 2025, where eCommerce volumes surged 17.2%, Germany saw significant growth, Weekend delivery was up 24% and the Pet and Animal industry was up 35% YOY. 

01. Volume Growth

Q4 saw strong eCommerce volume growth, with the largest year-on-year increase in November (19%) following peak. 

02. By Destination

There has been an increase of 34.7%  of shipments in Germany, and an increase of 29.8% in Belguim, and the steepest decline was in Canada (-39.2%).

03. Delivery Preferences

A rise of 24% in Weekend Delivery, influenced during peak periods such as Black Friday/Cyber Monday. Two day  delivery had a decrease of 5.29%.  

04. Trends by Industry

Consumers are prioritising practical, everyday investments despite financial pressures, with tools and DIY and pet and animal both experiencing growth.

Volume Growth

Q4 2025 vs 2024

Q4 2025 saw steady growth in delivery volumes every month, with November marking the biggest increase, with volumes up 19% compared to November 2024. November is typically strong for eCommerce due to peak shopping periods like Black Friday and Cyber Monday, and popular gifting occasions like Christmas, all of which drive seasonal consumer spending.

Key findings

 

– November up 19% YOY
– December saw lower volumes than November, but still delivered strong year-on-year growth of 14%.

– Consumers anticipated demand and took advantage of Black Friday discounts.

Volume Growth

Q4 2025 vs 2024

Q4 2025 saw steady growth in delivery volumes every month, with November marking the biggest increase, with volumes up 19% compared to November 2024. November is typically strong for eCommerce due to peak shopping periods like Black Friday and Cyber Monday, and popular gifting occasions like Christmas, all of which drive seasonal consumer spending.

Key findings

 

– November up 19% YOY
– December saw lower volumes than November, but still delivered strong year-on-year growth of 14%.

– Consumers anticipated demand and took advantage of Black Friday discounts.

Volume Growth Unpacked

Quarterly Volume Growth 2025

◼Q2 2024  ◼Q2 2025

2025 Percentage Increase YOY

Notable trends

Scurri data highlights shift in consumer buying patterns

UK online shoppers held out for last-minute deals this year, pushing orders on Cyber Monday sharply ahead of Black Friday, according to newly released data from Scurri, the next generation delivery management and post-purchase experience platform.

 

Scurri’s data covering the period 28 November-01 December 2025 shows overall online order volumes rose +15% year-on-year (YOY) during the Black Friday/Cyber Monday (BFCM) window. Every day of the period exceeded 2024’s daily volumes, with Saturday 29 November and Sunday 30 November delivering the biggest YOY increases at +19% each.

Volume by Destination

Shipment trends across our network in Q4 2025 closely reflected regional economic conditions, with growth strongest in markets benefiting from easing inflation and logistics gains, while more mature or cost-sensitive regions saw a slowdown.

 

Meanwhile, uncertainty over US tariffs have had an impact on shipments from the UK to North America.

 

Key findings

Germany experiencing strong growth at 34.7%

– Belguim experienced 29.8% growth

– Canada saw a decrease of 39.2%

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Volume by Destination

Shipment trends across our network in Q4 2025 closely reflected regional economic conditions, with growth strongest in markets benefiting from easing inflation and logistics gains, while more mature or cost-sensitive regions saw a slowdown.

Meanwhile, uncertainty over US tariffs have had an impact on shipments from the UK to North America. 

Key findings

Germany experiencing strong growth at 34.7%

– Belguim experienced 29.8% growth

– Canada saw a decrease of 39.2%

Volume Change Unpacked

Volume Change Unpacked

Q1 2024 vs Q1 2025

Q4 2025 vs Q4 2024

The delivery volumes shown the impact on shipments from the UK and Ireland to these destination countries, based on anonymised data from Scurri’s customers.

Trends unpacked

Tariff uncertainty

The renewed US tariffs may be contributing to changes in EU trade space, and we’ll keep monitoring the data closely to keep our customers informed and ready to respond.”

 

Rose Power

Head of Operations at Scurri

Trending up

Confident growth

YOY inflation was down in Q4 in the UK, Belguim, Germany and Poland and this is mirrored in our customers’ shipments which show a confident YOY growth of eCommerce sales in those markets, further bolstered by improvements in international logistics, powered by the ever-evolving Scurri platform.

Trending up
Trending down

Trending down

Market maturity and lingering cost of living

eCommerce sales dipped in the US, Australia and Canada in Q4 2025, as mature digital markets faced slower growth and lingering cost of living pressures may have made an impact.

Unpacking Delivery Preferences

In Q4 2025, our retailer network saw a significant rise in weekend deliveries and next day – mirroring broader UK and European consumer trends toward faster, more secure, and flexible eCommerce fulfilment. 

Key Findings

– During BFCM 2025, 29% of shoppers chose Signature delivery, signalling a greater demand for added security for VIP products.
Meanwhile standard delivery grew in popularity, accounting for 25% of all orders, up from 21% in 2024.
– 22% chose next day delivery. 

Unpacking Delivery Preferences​

In Q4 2025, our retailer network saw a significant rise in weekend deliveries and next day – mirroring broader UK and European consumer trends toward faster, more secure, and flexible eCommerce fulfilment. 

Key Findings

 

– During BFCM 2025, 29% of shoppers chose Signature delivery, signalling a greater demand for added security for VIP products.
Meanwhile standard delivery grew in popularity, accounting for 25% of all orders, up from 21% in 2024.
– 22% chose next day delivery. 

Notable trends

Increased demand for speedy, secure delivery

Consumers expectations for speedy delivery are rising – and as the value of goods increase also, the desire for timed and signed deliveries is stronger than ever.

Carrier Service Changes YOY

Carrier Service Changes YOY

Q4 2025 vs Q4 2024

Trending Up & Trending Down

Weekend Delivery

Next Day Delivery

Standard Delivery

Signed Delivery

Living for the weekend

Increasingly, consumers are seeking deliveries on Saturday and Sunday...

Saturday and Sunday on the rise

Weekend delivery is up 24% compared to Q4 2024...
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Keeping delivery secure

Signed delivery provides security and proof that orders reach the right hands.

Express Signed Delivery

Although express signed was down compared to Q4 2024, it remained the most chosen delivery option during peak.
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A need for speed

The time from click to doorstep is decreasing...

Consumers are choosing faster delivery

Demand increased for weekend and next-day delivery, with fewer customers opting for two-day and standard options.
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Trends by Industry​

Q4 2025 vs 2024

Q4 2025 saw strong year-on-year growth in pet and animal products, tools and DIY, and garden and outdoor, highlighting consumer focus on practical and lifestyle purchases.

Key Findings

 

– Tools and DIY up 29.5% 

– Pet and animal up 35%

– Garden and outdoor up 17.5%

Trends by Industry

Q4 2025 vs 2024

Q4 2025 saw strong year-on-year growth in pet and animal products, tools and DIY, and garden and outdoor, highlighting consumer focus on practical and lifestyle purchases.

Key Findings

 

– Tools and DIY up 29.5% 

– Pet and animal up 35%

– Garden and outdoor up 17.5%

Industry Change YOY Q2 2025 vs 2024

The data shows shipment volumes handled via Scurri customers from the UK and Ireland, by industry, comparing Q1 2025 vs Q1 2024.

Top Growth Industries

Hover over each card to reveal the biggest growth industries within the Scurri platform

Click each card to reveal the biggest growth industries within the Scurri platform

A piece of paradise

Consumers are keeping their outdoor spaces thriving, even in the winter months....

Garden & Outdoor

Gardens have never looked so good! There's been a 17.5% peak in Garden and Outdoor.
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Building momentum!

This industry hit new heights in 2025!

Tools & DIY

Consumers are rolling up their sleeves - Tools & DIY sales rise 29.5%.
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Fetching serious returns!

There's been no paws in spending in this industry...

Pet and Animal

This industry has legs! The Pet and Animal industry has seen growth of 35.2%.
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A piece of paradise

Consumers are keeping their outdoor spaces thriving, even in the winter months....

Garden & Outdoor

Gardens have never looked so good! There's been a 17.5% peak in Garden and Outdoor.
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Building momentum!

This industry hit new heights in 2025!

Tools & DIY

Consumers are rolling up their sleeves - Tools & DIY sales rise 29.5%.
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Fetching serious returns!

There's been no paws in spending in this industry...

Pet and Animal

This industry has legs! The Pet and Animal industry has seen growth of 35.2%.
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Trending Up

Garden and Outdoor

Tools & DIY 

Pet and Animal

Industries that have seen the largest decline

These industries experienced a dip in sales this quarter – but every industry has the potential to bounce back!

Fashion faces a slowdown

Shoppers are buying less frequently, but the category still holds relevance.

Fashion

Sales within the fashion industry were down 9.1% in Q4 2025.
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A dip in generosity?

It seems this quarter, people were fending for themselves...

Gifting

Gifting saw a dip in sales by 3.1% in Q4.
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A slower pace

Consumers have eased off the acceleration in this industry...

Homeware

Homeware takes a step back - reduced spend on home décor led to a 24.6% decline in sales.
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Fashion

Shoppers are buying less frequently, but the category still holds relevance.

Fashion

Sales within the fashion industry were down 9.1% in Q4 2025.
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A dip in generosity?

It seems this quarter, people were fending for themselves...

Gifting

Gifting saw a dip in sales by 3.1% in Q4.
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A slower pace

Consumers have eased off the acceleration in this industry...

Homeware

Homeware takes a step back - reduced spend on home décor led to a 24.6% decline in sales.
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Disclaimer: All insights and trends shown on this page are based on shipment volumes processed through our Scurri platform, from the UK and Ireland, comparing Q4 2025 to Q4 2024. Data reflects domestic and international deliveries across all industries, unless otherwise specified.

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