12 months ago, no one could have predicted how it would all unfold. Now, after a year of shifting consumer behaviours, we look at some of the most dramatic shopping stats caused by the pandemic
Pandemic Performance of Retail Giants
🛒 Primark lost £1.1 billion in sales due to lockdowns due to store closures across its global estate. Retail Week
🛒 Nearly 60% of shoppers said they visited Amazon last year to find products they were unable to find in stores, while 40% said they went to Amazon after being unable to find what they were looking for online. Pattern
🛒 Etsy drove 61 million new or reactivated shoppers to the platform in the last quarter. Total sales for the year amounted to $10.3 billion. Charged Retail
UK Pandemic Online Shopping Stats
🛒 Total online spending in 2020 reached €141 billion, accounting for 30% of ALL retail sales for the first time. eMarketer
🛒 Electricals was the product category that saw the highest growth, an increase of 91% compared to the previous year. IMRG
Global Pandemic Shopping Consumer Stats
🛒 60% of consumers have seen an increase in their online spending since the Covid-19 outbreak.
🛒 55% of consumers shop online more frequently than they did before the pandemic.
🛒 70% are more likely to shop elsewhere if they can’t find products quickly online.
🛒 40% of consumers spent more time comparing prices and offers with other websites over the last 12 months.
🛒 44% of consumers tend to make at least one unplanned purchase of an item with every online transaction made.
🛒 86%of shopper say that a simple online experience is very important to them.
Laura Roche Marketing Executive, Scurri
Laura Roche is a Marketing Executive at Scurri, managing social media and content marketing. Laura shares breaking news in the eCommerce space with our readers as well as sharing insights across the delivery and logistics landscape.