Case Study
“The new reporting dashboards have been invaluable in helping us analyse performance and make data-driven decisions.”
Andrew Bevan
Compliance and WMS Manager at TP Toys
TP Toys presses play with Scurri to unbox 25% reduction in carrier costs
“The new reporting dashboards have been invaluable in helping us analyse performance and make data-driven decisions.”
Andrew Bevan
Compliance and WMS Manager at TP Toys
TP Toys is a leading global supplier, distributor, and manufacturer of toys across multiple categories including indoor and outdoor activity toys, Swingball and electronic toys.
The fast-expanding business, which is currently the largest wholly privately owned toy company within the UK, has gone from strength to strength since its inception in 1987.
25%
86%
100K+
Andrew Bevan, Compliance and WMS Manager
TP Toys
Delivering Control
Scurri have helped TP Toys take control of Costs, Operations and Growth
TP Toys use Scurri Connect to integrate with a wide range of carriers, reducing costs and mitigating risk
TP Toys use the Scurri Rules Engine to automate complex rules and optimise performance while reducing shipping costs
With less time spent resolving costly delivery management issues, TP Toys can focus on optimisation and continued growth
While TP Toys appreciated their previous delivery management provider’s support, they often found that implementing rule changes – particularly those with some complexity – was not always straightforward.
They were frequently dependent on their provider’s assistance. In some cases, even simple requests led to overly complicated solutions at a cost or, at times, no feasible solution at all.
While TP Toys appreciated their previous delivery management provider’s support, they often found that implementing rule changes – particularly those with some complexity – was not always straightforward.
They were frequently dependent on their provider’s assistance. In some cases, even simple requests led to overly complicated solutions at a cost or, at times, no feasible solution at all.
Scurri’s industry-leading rules engine, which streamlines shipping processes, and its reputation for outstanding customer support (boasting a CSAT score of 98%) made it the perfect fit.
“From our first conversations with Scurri, it was clear they had the solution we were looking for,” mentions Andrew.
Andrew Bevan, Compliance and WMS Manager
TP Toys
“Choosing Scurri was a positive experience from the outset. We could finally speak with a team that was ready to help.
The onboarding process was structured, attentive, and supportive, with regular check-ins to ensure a smooth transition.”
“Choosing Scurri was a positive experience from the outset. We could finally speak with a team that was ready to help.
The onboarding process was structured, attentive, and supportive, with regular check-ins to ensure a smooth transition.”
TP Toys found a powerful solution in Scurri’s intuitive Rules Engine, which automates optimal carrier selection based on pre-set criteria.
“The rules engine is incredibly straightforward. Once you understand the concept, you can manage it
effortlessly. The flexibility has enabled optimisations that were previously out of reach, unlocking new efficiencies in our carrier network.
Andrew Bevan, Compliance and WMS Manager
TP Toys
Improving Operations
Spending less time in the weeds of
the business has freed up time for the
TP Toys team to focus on strategic
initiatives.
“I’ve raised only about four support tickets in a year compared to the many (including chasing for answers) we had to submit annually with our previous provider. Working with Scurri has been a breath of fresh air.”
This marks a considerable reduction in support tickets – a testament to Scurri’s efficiency and ease of use.
Spending less time in the weeds of the business has freed up time for the TP Toys team to focus on strategic initiatives.
“I’ve raised only about four support tickets in a year compared to the many (including chasing for answers) we had to submit annually with our previous provider. Working with Scurri has been a breath of fresh air.”
This marks a considerable reduction in support tickets – a testament to Scurri’s efficiency and ease of use.
Controling Commercials
As a fast-growing business with increasing shipment volumes and multiple peak periods throughout the year, minimising risk in carrier operations is a priority for TP Toys.
Scurri Connect has enabled TP Toys to integrate seamlessly with a broad network of carriers, reducing their dependence on any single provider.
“Different carriers offer different benefits. Having access to a wide range of carriers significantly reduces risk, particularly during peak periods. Scurri Connect has been instrumental in our carrier diversification strategy.”
John Beazley
Compliance and WMS Manager, TP Toys
TP Toys
“Whether it’s a small box or a bulky trampoline, generating the right labels, applying the correct rules, and connecting to the best carrier service is seamless.”
Andrew Bevan
Compliance and WMS Manager, TP Toys
Conrolling Operations
TP Toys’ product range is diverse spanning from jigsaws to trampolines – which brings unique shipping requirements. Scurri has simplified complex logistics by automating processes such as pallet shipping, twoman delivery, and expedited services such as next day or timed deliveries.
“Shipping different-sized items has been effortless with Scurri,” mentions Andrew.
Cost Savings and Efficiency Gains
TP Toys is committed to optimising operational costs and closely monitors carrier performance. With Scurri Connect, they now have a centralised platform that provides a clear overview of operations, enabling them to compare carrier efficiencies and adjust strategies for cost savings.
“The new reporting dashboards have been invaluable in helping us analyse performance and make data-driven decisions.”
Before adopting Scurri, TP Toys’ average carrier costs were 15% of total expenses. Now, they have successfully reduced that to below 10%.
The previous average carrier costs represented a higher proportion of total expenses than was considered optimal.
Since implementation, this has been significantly reduced, thanks to the advanced and flexible rule management capabilities provided by Scurri.
“That’s a significant saving, especially on bulkier items. These improvements were only possible due to the data insights and optimisation capabilities within Scurri’s platform.”
Before adopting Scurri, TP Toys’ average carrier costs were 15% of total expenses. Now, they have successfully reduced that to below 10%.
The previous average carrier costs represented a higher proportion of total expenses than was considered optimal.
Since implementation, this has been significantly reduced, thanks to the advanced and flexible rule management capabilities provided by Scurri.
“That’s a significant saving, especially on bulkier items. These improvements were only possible due to the data insights and optimisation capabilities within Scurri’s platform.”
Andrew Bevan, Compliance and WMS Manager
TP Toys
A Partner for Future Growth
Prior to working with Scurri, TP Toys were yet to reach the significant growth milestone of 100K shipments per annum. This milestone was achieved with Scurri in our first year. In year two, shipments are on course to exceed 130K.
“Everything has been unexpectedly easy with Scurri. Beyond cost savings and operational optimisations, the biggest benefit has been freeing ourselves from mundane logistics challenges.”
Andrew Bevan, Compliance and WMS Manager
TP Toys
Andre Bevan, Compliance and WMS Manager
TP Toys
Key results and savings
25%
86%
100K+
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