What is shipping software?

Shipping software has a variety of applications. Depending on the scale and growth plans of your business, you may need to move from one shipping software provider to another.


Here’s a brief overview of the types of shipping software available, how shipping software works and the benefits of using a reliable shipping software provider.


Your questions answered: What is shipping software?

Shipping software comes in different forms and has a variety of applications. How it is deployed depends on the nature of a business, the volumes being processed, and its current level of delivery sophistication. For larger retailers, and enterprise level operators, the need for advanced automation is borne out of the relative complexity and high cost of managing shipping. 


Generally, shipping software helps to solve challenges by integrating and managing multiple carriers, improving label production, shipment creation, and last-mile customer experience. To be more effective, retailers use shipping software to control and coordinate all aspects of delivery. Doing so helps them scale faster by improving the all round performance of delivery operations.

Shipping software in use at retailer warehouse
Man using shipping software in warehouse

How does shipping software work?

By creating a central point of delivery management control, the best shipping software connects and optimises each stage of the shipping process. From carrier integration and maintenance, to label production, and post-purchase experience, shipping software works in harmony with existing warehouse and customer-facing systems. 


The Scurri platform is a single API integration that allows retailers to access an array of carriers and delivery services. The platform automates carrier selection using flexible and adaptable no-code rules. It harnesses carrier data to deliver a timely and effective post-purchase experience, and relies on our professionals to oversee each carrier relationship. Advanced automation working in the background to create a slick, hands-free process reduces cost, removes friction and drives efficiency.

What are the benefits of shipping software?

Shipping software helps retailers meet changing customer demands by offering the control to refine and improve delivery performance. With a complete view of the order, shipping, and delivery process, the Scurri platform gives advanced monitoring and reporting capabilities. The processing bottlenecks that cause delays are quickly identified and removed with best-in-class exception handling features. 


Issues with carriers are spotted quicker, problems are overcome with minimal hassle, and customers can be kept informed with proactive updates and real-time support. Being able to access a broad range of carrier services, without the integration headaches gives retailers the scope to create a more flexible, more sophisticated approach to delivery. Advanced features and tools empower retailers to both exceed their customer expectations and control delivery costs.

Parcels being delivered via shipping software

We hope you found this brief overview of shipping software helpful.



If you’re currently researching shipping software and would like to learn more about why retailers choose Scurri as their shipping software provider, learn more about our platform below.

 More about Scurri

Scurri shipping software solutions

Next generation shipping software

Scurri Shipping Software


Explore the our eCommerce shipping software and see why leading retailers, marketplaces and 3PL’s choose Scurri to help them take control of their international growth.

Shipping software scaled for growth

Delivering control

Scurri’s eCommerce shipping software put you back in control of your business by cutting costs, coordinating carriers, scaling your capabilities, enhancing your offer through simple integrations with over 700 carrier services, including pallet shipment.



Download our one page PDF that gives a high level overview of our eCommerce shipping software.


Pain points

Delivery pain points and how we solve them

Effective eCommerce shipping software has the ability to help retailers solve a number of delivery management challenges – whether that’s by integrating with a carrier who can provide effective pallet shipment or by providing label printing, tracking and reporting. Discover how our eCommerce shipping software helps solve them.

Shipping software solutions in use on iPad at warehouse
Next steps

See examples of how our eCommerce shipping software has helped leading retailers improve their delivery management.


Discover how our eCommerce shipping software puts you in control of your delivery management.

Meet our customers and hear why they choose Scurri as their provider of eCommerce shipping software.

Talk to us about shipping software