2023 eCommerce Delivery Trends Report

Shopping habits have changed fundamentally and with that, the bar has risen in terms of customer experience expectations. To react to new eCommerce shopping and shipping habits, retailers must adopt a flexible and agile approach.

UK eCommerce Fashion Industry Insight Report

Despite economic setbacks, and external pressure on retail supply chains in general, the growth of UK eCommerce is projected to continue. 


In this report, we examine the changing behaviours of consumer shopping habits and their increasing expectations of customer experience. 

Key findings:

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