News | The Scurri eCommerce weekly top 3

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Each week we gather the top three eCommerce news items of the week. Here’s what stood out for us this week!

New research by Citizens Advice finds 47 per cent of adults in Britain had issues with parcel delivery since the first lockdown in March.

 

The report found complaints about parcel deliveries made to Citizens Advice had trebled since the coronavirus pandemic, with shoppers turning to online platforms instead of bricks and mortar stores.

 

Citizens Advice said it had received three times as many calls about delivery issues since March, compared with the same period last year. Read the full article here.

Klarna has announced the launch of a price drop widget allowing customers to track the latest deals and sales.

 

Created in time for the festive season, Klarna’s new iOS feature is designed to help consumers follow sales dates and deals.

 

Shoppers can receive live updates on price changes for their saved items. Read the full article here.

John Lewis, Game, Currys and Tesco’s websites have all crashed this week as eager shoppers scrambled to get their hands on a PlayStation 5.

 

PS5 orders have once again been thrown into chaos as the country’s largest retailers’ websites struggle to handle the spike in traffic as the console officially goes on sale in the UK. Read the full article here.

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