Take control of the post-purchase experience
Reduce WISMO queries and boost customer loyalty with on-brand communications that drive engagement
Reduce WISMO queries and boost customer loyalty
Gain the visibility, control and efficiency you need to be in the driving seat during the critical period of post-purchase communications.
Engage customers with own-branded tracking emails
Boost brand loyalty with personalised communications
Reduce WISMO queries, confusion and churn
Turn the post-purchase experience into a marketing opportunity
Boost loyalty with branded tracking emails
“Shipping updates have been found to have a 117% higher open rate than other forms of email communication.
Our post-purchase communications tool places your brand directly in front of your customer during this highly engaged period.
Rory O’Connor, CEO – Scurri
Reduce WISMO queries with automated communications
Customise messages with unparalleled flexibility
Easily integrate with your carriers and tech stack
How it works
Our post-purchase communications tool enables retailers to maximise retention, protect customer acquisition and generate new revenue in the form of up-sell opportunities.
Once a shipment is manifested in the Scurri platform*, those shipment details flow automatically into our post purchase communications tool
When our software receives the shipment information, it uses the tracking data to trigger a series of branded customer emails based on configured conditions.
Routes set by you
The routes which are set by you are based on easy-to-use filters that create the conditions for each email to be sent.
You may decide that particular tracking statuses, such as In Transit or Out For Delivery, should trigger an email.
You can create any number of filters and send particular emails for orders over a certain value, for VIP customers, and based on the SKU, for example.
*For non-Scurri customers, shipment information is imported via CSV or API
Take control of your
Trusted by Market Leaders
Our post-purchase communications tool is brought to you by the same team who developed Scurri – an industry leading, award winning delivery management platform that connects over 100 million orders per year.
More about Scurri
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Take control of your
post purchase communications