For any online retail business looking to grow its shipping capabilities, delivery tracking software can provide the intel that’s needed to succeed.
Below is an FAQ about delivery tracking software, providing you with an overview of this exciting area.
What is delivery tracking software?
Delivery tracking software is a technology solution that allows online retailers to track and monitor the progress of their shipments from the point of dispatch to final delivery. It provides real-time visibility into the location and status of packages, enabling both retailers and customers to stay informed throughout the shipping process
How can delivery tracking software benefit online retailers?
Delivery tracking software offers several benefits for online retailers, including:
Increased operational efficiency: Retailers can optimize their supply chain and logistics operations by using delivery tracking software to identify bottlenecks, streamline processes, and make data-driven decisions for better resource allocation.
Enhanced order management: With real-time tracking information, retailers can proactively manage orders, anticipate delivery times, and resolve potential issues promptly. This leads to improved order fulfillment and reduces customer inquiries or complaints.
Cost savings: Delivery tracking software helps identify inefficiencies in the shipping process, such as unnecessary delays or excessive transportation costs. By optimizing routes and reducing errors, retailers can lower operational expenses and increase profitability.
Improved customer satisfaction: If delivery tracking software is utilised to generate post-purchase communications and send them to customers, it can greatly improve customer satisfaction. By providing accurate and up-to-date information on the whereabouts of packages, delivery tracking software enhances the overall customer experience and reduces anxiety about shipment delays or loss.
Can delivery tracking software help reduce shipping errors?
Does delivery tracking software offer analytics and reporting capabilities?
Can delivery tracking software help with inventory management?
Is delivery tracking software compatible with multiple shipping carriers?
How can delivery tracking software improve customer loyalty and repeat purchases?
What kind of delivery tracking software does Scurri offer?
Scurri offers delivery tracking as part of its two core products:
Scurri Delivery Management Platform – From labelling to delivery, Scurri’s delivery management software seamlessly connects every stage of the eCommerce journey. Learn more
Scurri Track Plus – Our post-purchase solution turns the post-purchase experience into a marketing opportunity. Learn more