{"id":23287,"date":"2025-03-24T16:52:31","date_gmt":"2025-03-24T16:52:31","guid":{"rendered":"https:\/\/www.scurri.com\/de\/?p=23287"},"modified":"2025-03-31T15:46:39","modified_gmt":"2025-03-31T15:46:39","slug":"letzte-meile-zustellung-2025","status":"publish","type":"post","link":"https:\/\/www.scurri.com\/de\/2025\/03\/24\/letzte-meile-zustellung-2025\/","title":{"rendered":"Letzte-Meile-Zustellung 2025"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"23287\" class=\"elementor elementor-23287\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6b7a67f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6b7a67f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-83f35cd\" data-id=\"83f35cd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3afb4d0 elementor-widget elementor-widget-heading\" data-id=\"3afb4d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><br>Letzte-Meile-Zustellung 2025: Erwartungen deutscher Verbraucher und Handlungsempfehlungen f\u00fcr H\u00e4ndler<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aa95e6 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"8aa95e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die letzte Meile der Zustellung ist heute wichtiger denn je. Zu verstehen, was Ihre deutschen Kunden wirklich wollen, kann der Schl\u00fcssel zu h\u00f6heren Konversionsraten, gesteigerter Loyalit\u00e4t und gr\u00f6\u00dferem Umsatz sein.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f7ca604\" data-id=\"f7ca604\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c97eef8 elementor-widget elementor-widget-menu-anchor\" data-id=\"c97eef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"download-report\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddd4451 elementor-widget elementor-widget-html\" data-id=\"ddd4451\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ld-slot name=\"Landing Page - Report - Germany Research 2025\" ><\/ld-slot>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6163df8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6163df8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f8d7d67\" data-id=\"f8d7d67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-45212c6 elementor-widget elementor-widget-image\" data-id=\"45212c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"858\" height=\"437\" src=\"https:\/\/www.scurri.com\/de\/wp-content\/uploads\/sites\/2\/2025\/03\/SC-German-Report-Landing-Page-Graphic-01-e1743435941505.jpg\" class=\"attachment-large size-large wp-image-23292\" alt=\"Letzte-Meile-Zustellung-2025\" srcset=\"https:\/\/www.scurri.com\/de\/wp-content\/uploads\/sites\/2\/2025\/03\/SC-German-Report-Landing-Page-Graphic-01-e1743435941505.jpg 858w, https:\/\/www.scurri.com\/de\/wp-content\/uploads\/sites\/2\/2025\/03\/SC-German-Report-Landing-Page-Graphic-01-e1743435941505-300x153.jpg 300w, https:\/\/www.scurri.com\/de\/wp-content\/uploads\/sites\/2\/2025\/03\/SC-German-Report-Landing-Page-Graphic-01-e1743435941505-768x391.jpg 768w\" sizes=\"(max-width: 858px) 100vw, 858px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fd44f5 elementor-widget elementor-widget-text-editor\" data-id=\"8fd44f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Entdecken Sie wertvolle Einblicke von \u00fcber 1.000 deutschen Verbrauchern, um ihre Erwartungen an die Zustellung auf der letzten Meile f\u00fcr 2025 zu verstehen \u2013 und warum H\u00e4ndler ihre Personalisierungsstrategien beschleunigen und innovative L\u00f6sungen einf\u00fchren m\u00fcssen, um wettbewerbsf\u00e4hig zu bleiben.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-86a2a9c\" data-id=\"86a2a9c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a0fc0f2 elementor-widget elementor-widget-text-editor\" data-id=\"a0fc0f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Wichtige Erkenntnisse:<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ec62b3 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8ec62b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Negative Bewertungen sind vermeidbar:<\/b> 44,6 % der Kunden hinterlassen negative Bewertungen aufgrund von schlechtem Kundenservice. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Schnelle Probleml\u00f6sungen sind wichtig: <\/b>47 % der deutschen Verbraucher erwarten, dass Lieferprobleme innerhalb von 1-2 Werktagen gel\u00f6st werden.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Nachhaltigkeitserwartungen steigen:<\/b> 53 % der Kunden halten es f\u00fcr wichtig, dass H\u00e4ndler umweltfreundliche Lieferoptionen anbieten.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>WISMO-Anfragen beeinflussen die Kundenzufriedenheit:<\/b> 46 % der Befragten geben an, dass sie wahrscheinlich eine negative Bewertung hinterlassen, wenn ein Problem nicht schnell gel\u00f6st wird.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Und vieles mehr!<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-a6c5316 e-flex e-con-boxed e-con e-parent\" data-id=\"a6c5316\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7afe719 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7afe719\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#download-report\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Entsperren Sie jetzt den vollst\u00e4ndigen Bericht!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Letzte-Meile-Zustellung 2025: Erwartungen deutscher Verbraucher und Handlungsempfehlungen f\u00fcr H\u00e4ndler Die letzte Meile der Zustellung ist heute wichtiger denn je. Zu verstehen, was Ihre deutschen Kunden wirklich wollen, kann der Schl\u00fcssel zu h\u00f6heren Konversionsraten, gesteigerter Loyalit\u00e4t und gr\u00f6\u00dferem Umsatz sein. Entdecken Sie wertvolle Einblicke von \u00fcber 1.000 deutschen Verbrauchern, um ihre Erwartungen an die Zustellung auf [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":23292,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[9,10,12,15],"tags":[68,69,71],"coauthors":[],"class_list":["post-23287","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce-einblicke","category-europe","category-industry-insights","category-reports","tag-customer-experience","tag-delivery","tag-ecommerce"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Bericht zur Letzte-Meile-Zustellung 2025<\/title>\n<meta name=\"description\" content=\"Erfahren Sie, was deutsche Verbraucher 2025 von der Letzte-Meile-Zustellung erwarten \u2013 und wie H\u00e4ndler darauf reagieren m\u00fcssen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scurri.com\/de\/2025\/03\/24\/letzte-meile-zustellung-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bericht zur Letzte-Meile-Zustellung 2025\" \/>\n<meta property=\"og:description\" content=\"Erfahren Sie, was deutsche Verbraucher 2025 von der Letzte-Meile-Zustellung erwarten \u2013 und wie H\u00e4ndler darauf reagieren m\u00fcssen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scurri.com\/de\/2025\/03\/24\/letzte-meile-zustellung-2025\/\" \/>\n<meta property=\"og:site_name\" content=\"Scurri\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-24T16:52:31+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-31T15:46:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.scurri.com\/de\/wp-content\/uploads\/sites\/2\/2025\/03\/SC-German-Report-Landing-Page-Graphic-01-e1743435941505.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"858\" \/>\n\t<meta property=\"og:image:height\" content=\"437\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"priscilafenner\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"priscilafenner\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" 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