Getting Personal in the Last Mile and Beyond to Win Over Millennials and Gen Z

Here at Scurri, we put you back in control of the customer delivery experience (CdX) by reducing delivery support overhead, reducing the volume of customer delivery enquiries, reducing negative reviews, increasing repeat purchase revenue, and protecting your brand across the full customer experience.


Get Personal with Scurri Track Plus and take control of your Customer Delivery Experience (CdX)

Find out how Scurri Track Plus can revolutionise your post-purchase setup:

Did you know?

In our latest report, we use original consumer research to demonstrate that retailers and brands should urgently revisit their personalisation strategies and consider accelerating adoption of new techniques and software:


will always open emails from a retailer or brand if they are updating them on the progress of their delivery


of respondents have more confidence in the tracking or shipping update information if sent directly by the retailer


of respondents are more wary of unbranded or third-party delivery updates as they think they might be scams – increasing to 76% of Gen Z


say tracking updates should come from the retailer rather than a delivery partner


of respondents find receiving unbranded updates from a carrier or courier company confusing as they don’t always know which order it is referring to – increasing to 65% of Gen Z and Millennials


say receiving personalised offers in tracking or shipping updates is a benefit that makes them more likely to repeat purchase

Take control of the Customer Delivery Experience (CdX)

Scurri Track Plus – Key Features

Branded Tracking Timeline

Boost repeat purchases with a retailer-branded tracking timeline.

Branded Tracking Emails

Send retailer-branded tracking emails at a time of peak engagement.

Estimated Delivery Date

Estimated Delivery

Reduce order anxiety with accurate delivery expectations.

Customer Insights

Get the post-purchase insights you need to make data-driven decisions.

Customer Journey

See how our tech connects all aspects of the post-purchase experience.

How it works

See how our tech connects all aspects of the post-purchase experience.