Understanding Royal Mail Services for your eCommerce Business

Royal Mail Group operates through two core divisions: UKPIL and GLS. UKPIL (United Kingdom Parcels International & Letters) operates in the UK. Collecting and delivering parcels and letters through two main networks; the Royal Mail Core Network and Parcelforce Worldwide.

GLS (General Logistics Systems) operates in continental Europe and the Republic of Ireland.

The UK based carrier offers a range of services:

Royal Mail 24™ aim to deliver the next working day.  Royal Mail 48™ aim to deliver the majority of items within two working days, with a small minority delivered within three working days. The tracked versions enable optional SMS or email and complete tracking of the package. Special Delivery is a time guaranteed service (or your money back). Depending on the service and the category they reside in there may be the following variations:

  • Signed and Unsigned
  • 1st & 2nd Class
  • Tracked & Untracked

Special Delivery Services can further be separated into:

  • Guaranteed Special Delivery by 9 am
  • Guaranteed Special Delivery by 1 pm

International services can be separated as follows:

  • Signed
  • Tracked
  • Tracked and Signed
  • International Standard
  • International Economy

There are also different package types per service. Each package type influences the price and service limits on weight and dimensions of the package. Royal Mail package types can be:

  • Letter
  • Large Letter
  • Parcel

(Some of the Standard Tariff services also allow for Small Parcel and Medium Parcel)

If you would like to know more about carrier integrations with Scurri contact us directly

144 thoughts on “Understanding Royal Mail Services for your eCommerce Business”

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