Delivery Tracking Software

How can delivery tracking software help online retailers boost profitability?


For any online retail business looking to grow its shipping capabilities, delivery tracking software can provide the intel that’s needed to succeed. 


Below is an FAQ about delivery tracking software, providing you with an overview of this exciting area.

What is delivery tracking software?

Delivery tracking software is a technology solution that allows online retailers to track and monitor the progress of their shipments from the point of dispatch to final delivery. It provides real-time visibility into the location and status of packages, enabling both retailers and customers to stay informed throughout the shipping process

How can delivery tracking software benefit online retailers?

Delivery tracking software offers several benefits for online retailers, including:




Increased operational efficiency: Retailers can optimize their supply chain and logistics operations by using delivery tracking software to identify bottlenecks, streamline processes, and make data-driven decisions for better resource allocation.


Enhanced order management: With real-time tracking information, retailers can proactively manage orders, anticipate delivery times, and resolve potential issues promptly. This leads to improved order fulfillment and reduces customer inquiries or complaints.


Cost savings: Delivery tracking software helps identify inefficiencies in the shipping process, such as unnecessary delays or excessive transportation costs. By optimizing routes and reducing errors, retailers can lower operational expenses and increase profitability.


Improved customer satisfaction: If delivery tracking software is utilised to generate post-purchase communications and send them to customers, it can greatly improve customer satisfaction. By providing accurate and up-to-date information on the whereabouts of packages, delivery tracking software enhances the overall customer experience and reduces anxiety about shipment delays or loss.

Can delivery tracking software help reduce shipping errors?

Yes, delivery tracking software can significantly reduce shipping errors. By providing accurate tracking information at every stage of the delivery process, it minimizes the chances of misplacement, loss, or incorrect deliveries. Retailers can identify potential issues in real-time and take immediate corrective actions, ensuring packages reach the right customers without errors.

Does delivery tracking software offer analytics and reporting capabilities?

Yes, most delivery tracking software solutions provide analytics and reporting features. Retailers can access valuable data such as delivery times, transit durations, delivery success rates, and customer feedback. By analyzing this data, retailers can identify areas for improvement, optimize their logistics processes, and make data-driven decisions to boost profitability.

Can delivery tracking software help with inventory management?

While the primary focus of delivery tracking software is on shipment tracking and visibility, it can indirectly assist with inventory management. By having accurate tracking data, retailers can gain insights into when shipments are expected to arrive, allowing them to plan their inventory levels accordingly. This helps prevent stockouts, reduce excess inventory holding costs, and optimize inventory turnover.

Is delivery tracking software compatible with multiple shipping carriers?

Yes, most delivery tracking software solutions support integration with multiple shipping carriers. This compatibility allows online retailers to track shipments across various carriers and provide unified tracking information to their customers. Retailers can choose software that supports the carriers they commonly use or opt for solutions that offer a wide range of carrier integrations.

How can delivery tracking software improve customer loyalty and repeat purchases?

What kind of delivery tracking software does Scurri offer?

Two professionals using delivery tracking software

Scurri offers delivery tracking as part of its two core products:

Scurri Delivery Management Platform – From labelling to delivery, Scurri’s delivery management software seamlessly connects every stage of the eCommerce journey. Learn more

Scurri Track Plus – Our post-purchase solution turns the post-purchase experience into a marketing opportunity. Learn more

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